Congrats on seeing it through. And capital only on top, that's some result! Still, 7 years to get the just outcome ...
It's hard to believe that this was one isolated mistake - so many things seem to have gone wrong with the banks processes and systems in your case that at least some of these had to have happened more generally.
It's hard to believe that this was one isolated mistake - so many things seem to have gone wrong with the banks processes and systems in your case that at least some of these had to have happened more generally.