Danske app and on-line banking finished

[DingDing]

My danske on-line banking has stopped working and the app stopped working on the 4th Dec

 

[Kundan]

My danske on-line banking has stopped working and the app stopped working on the 4th Dec

But you still will be able to access bank statement for the period prior to your a/c termination date via eBanking.

 

[potnoodler]

No I'm totally locked out

 

[DingDing]

I am totally locked out as well. I would have had all my statements electronically. I am not sure if it is pepper or Danske I need to go to for my past statements.

 

[DingDing]

But you still will be able to access bank statement for the period prior to your a/c termination date via eBanking.

I still have a mortgage with them as well and I need access to the statements.

 

[DingDing]

Was on to Danske, they seemed surprised that Pepper had not written to me to tell me that the on-line banking was going to be shut down.

They also seemed surprised when I requested printed statements back to when the mortgage account was opened.

Also surprised when I could not give them the account number as I could not log on to on-line banking to get it.

They have not really thought this through.

 

[michaelm]

But you still will be able to access bank statement for the period prior to your a/c termination date via eBanking.

eBanking is no more.

 

[Eeyore]

I've just tried it and I can still login to eBanking and see details of my mortgage account.

 

[michaelm]

Are you using a mobile App or the webpage? The eBanking link is gone from the webpage, do you have direct URL that you can post here? I'm just curious; I downloaded any important statements previously.

 

[Eeyore]

I use the following link which I have bookmarked:

[broken link removed]

 

[michaelm]

Thanks. That worked for me too.

 

[serotoninsid]

I use the following link which I have bookmarked:

[broken link removed]

Perhaps they're avid AAM visitors - as they have now closed down your work around ;-)

 

[DingDing]

They sent me another code card for the online banking system today as my previous one was about to expire.

 

[galwegian44]

Perhaps they're avid AAM visitors - as they have now closed down your work around ;-)

Hmmm, thanks for the link, works for me too. I thought my access was gone but this works great.

Thanks.

 

[serotoninsid]

Hmmm, thanks for the link, works for me too. I thought my access was gone but this works great.

Thanks.

Strange...it was gone...and is still gone from the drop down list...but now appears immediately on-screen via that link.

 

[Eeyore]

Still working for me too.

 

[Orbit]

It great that this link works but presumably it will eventually stop working and how will I see my mortgage account then ?
Does anybody know if Pepper will be providing an online view of mortgage accounts ?

 

[RainyDay]

Was on to Danske, they seemed surprised that Pepper had not written to me to tell me that the on-line banking was going to be shut down.

I did get a warning letter from somebody (Danske or Pepper) about the online services shutting down, and I had warning messages in the app in the weeks coming up to the shutdown date.

 

[Rambler1]

Was on to Danske, they seemed surprised that Pepper had not written to me to tell me that the on-line banking was going to be shut down.

They also seemed surprised when I requested printed statements back to when the mortgage account was opened.

Also surprised when I could not give them the account number as I could not log on to on-line banking to get it.

They have not really thought this through.

This link does not work anymore. How do we access out account and e-statements now ...!!!

 

[laois1]

Hi. I've just noticed that the app has finished. It was very useful to see the status of ones mortgage accounts, outstanding balances, changes in mortgage amounts with rate changes etc. I got no notification that this was going to end. I have no access to any statements now. Has anyone had a response from Pepper to see if they will post out paper statements now and if so how often ? Im sure its a plan to save money but they can't leave us totally in the dark can they ???