You mean during the global pandemic when entire offices have had to shut down and try to provide a service as best they can while adhering to public health restrictions?
Hi is there anyone else experiencing a lot of pain trying to get very basic information from areas such as insurance companies, banks and even service providers at the moment? Customer services seems to have done a nose dive in these sectors.
Can't they answer the phone from the comforts of their home office??
Can't they answer the phone from the comforts of their home office??
I found Raisin Bank excellent, a couple of their customer reps returned my calls from their homes. Maybe they have better set up than the Irish banks.
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