Need to get a few large electrical items and just wondering who are the best company to purchase from, from a customer service and pricing point of view? I'm thinking in terms of either Power City, D.I.D. or Harvey Norman. I see there is a very dated thread here but it doesn't include views on Harvey Norman and views may have changed a lot since 2007.
I know that some of them only match prices rather than setting a cheaper rate themselves. It appears to be a case of get a quote on paper and trail around the 3 stores and haggle, which I'm not good at.
Power City used to take items back if there was a change of mind but charged something like a 20% charge for the inconvenience of the return. They told me recently that this has changed now and they can't take items back because it was a nightmare dealing with returns to the suppliers. D.I.D. appear to have a friendlier approach to returns as do Harvey Norman.
I know that some of them only match prices rather than setting a cheaper rate themselves. It appears to be a case of get a quote on paper and trail around the 3 stores and haggle, which I'm not good at.
Power City used to take items back if there was a change of mind but charged something like a 20% charge for the inconvenience of the return. They told me recently that this has changed now and they can't take items back because it was a nightmare dealing with returns to the suppliers. D.I.D. appear to have a friendlier approach to returns as do Harvey Norman.