custom house capital

A

alphaone

Guest
Hello I was wondering if any members have a self directed policy with Custom House capital and if they do what has their performance been like, I have recieved a valuation on mine today that I purchased with them in 2006 that has a 25% loss in value on the original investment, Im 67 now and was sold this product based upon a receiving a rental income from property etc, now I have been told today that the rental income is less than a quarter of the figure that I was promised and that it is all been used to fund the fees on the administration of the pension, it has taken me 4 months to even get the valuation from them and as it is tied in with Canada Life I have been having great difficulties in receiving any information from them...
 
Surely if it's a self directed pension you chose the investment yourself?
 
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