Counterfeit 50 euro note from ATM machine

Hi all

Update on this dud 50 euro i received.

I went to the bank this morning, spoke to the customer service manager, gave all the details of withdrawal date etc . She asked me to fill in a form which they would send off to their fraud department, saying refund could take 6-8 weeks to be processed.
I said not acceptable considering the embarassment it had caused me and i would like the refund asap. I gave her my bank account details and said that if i dont get the refund soon my account will be closed and taking all my savings and business away from them
She then went into another office, came back out and said , no problem my refund will be issued to my account before close of business tomorrow.
Lets hoping it is ,so will give them a chance to lodge the money.
 
6-8 weeks does seem quite a long time for a small refund like that. It's fairly alarming to think you can get fake notes from an ATM/Bank like that.
 
andrew1977 said:
Hi all

Update on this dud 50 euro i received.

I went to the bank this morning, spoke to the customer service manager, gave all the details of withdrawal date etc . She asked me to fill in a form which they would send off to their fraud department, saying refund could take 6-8 weeks to be processed.
I said not acceptable considering the embarassment it had caused me and i would like the refund asap. I gave her my bank account details and said that if i dont get the refund soon my account will be closed and taking all my savings and business away from them
She then went into another office, came back out and said , no problem my refund will be issued to my account before close of business tomorrow.
Lets hoping it is ,so will give them a chance to lodge the money.
Click to expand...

Another update on this, the 50 Euro was put back into my account this evening as promised by the bank.
thanks to all for their advice
 
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