Hi I seem to be having a problem with computer. I was using agv free and did get a warning about a virus last night which I thought I had sorted.When I went to turn on the computer it was blank but I have managed to get it running on safe mode. I have scanned the whole computer for virus with avg and it said nothing to report. I do not want to turn it on incase I cant get it working again. Also when it was scanning it was saying files locked not scanned. This seemed to be for alot of files and I dont think I every saw that when running a scan previously. I have lots of things like photos and files that I have not backed up. Can I do so now. What steps do I need to take next. The sound does not seem to be working either. HELP NEEDED PLEASE!
i am not sure what o/s is but if it is operating system I have windows xp on a dell inspiron that is about 4 years old or more. I will run systems restore. Do I need to buy an anti virus program or should what I am using be ok ? thanks for that
When I went to turn on the computer it was blank but I have managed to get it running on safe mode. I have scanned the whole computer for virus with avg and it said nothing to report.
The problem may not have anything to do with a virus. It could be as simple as someone having pushed the power button on/off so that the PC was cut off in the middle of trying to boot up. As SparkRite has suggested, first try doing a "system restore" and post back then.
I have done a system restore and this has worked thanks. I have found that the computer has got slower so I may need to do something to clean it up and make sure I have proper virus protection in place. I will check if I need to update my agv and glad to hear it has god rep
I have done a system restore and this has worked thanks. I have found that the computer has got slower so I may need to do something to clean it up and make sure I have proper virus protection in place. I will check if I need to update my agv and glad to hear it has god rep