Round Tuit said:The management company are hired by all owners via their elected Board. .
This is incorrect. The management company is an entity owned/controlled by the householders as shareholders in the company. The householders/shareholders elect a board who oversee the operation of the management company. The management company through the board of directors usually engages the services of a management agent/agency to deal with the day to day management of the development. The agent is simply a client of the company and acts on its instructions. Many people mix up the company and the agent and the rights/responsibilities of each.