AVHeisenberg
New Member
- Messages
- 2
My car was vandalised.
I have Comprehensive cover.
My Insurer has assessed it as a write-off.
My Insurer is being difficult to deal with, taking weeks to answer basic questions and not answering others at all.
For instance the salvage company told me about the Write-Off Assessment weeks before my Insurer would tell me anything, despite my queries to it, I still have not been contacted with any pre-accident valuation, much less a copy of the Assessor's Report, and my query about cover now and going forward has received no answer at all.
From this behaviour, it seems I can expect a long period of delay before this claim will be settled.
My policy only includes Courtesy Car hire for roughly 1 week.
If I buy a car during this period, how should I arrange Insurance cover? By new policy or transfer of existing cover with my Insurer?
I have Comprehensive cover.
My Insurer has assessed it as a write-off.
My Insurer is being difficult to deal with, taking weeks to answer basic questions and not answering others at all.
For instance the salvage company told me about the Write-Off Assessment weeks before my Insurer would tell me anything, despite my queries to it, I still have not been contacted with any pre-accident valuation, much less a copy of the Assessor's Report, and my query about cover now and going forward has received no answer at all.
From this behaviour, it seems I can expect a long period of delay before this claim will be settled.
My policy only includes Courtesy Car hire for roughly 1 week.
If I buy a car during this period, how should I arrange Insurance cover? By new policy or transfer of existing cover with my Insurer?