Cannot get a mortgage statement from Pepper

Amazed that customers can't put pressure on the Central Bank to act, on this issue....

Maybe it's time for everyone to start sending in complaints
 
Pepper have an online account service, described here:
 
Waiting months on statements from Pepper last year and kept phoning and being lied to like yourself and eventually got them and they were wrong! And had to wait again for a spell! You couldn’t make up this stuff! Unreal!!!
Hi there, I didn't realise that this was for Irish forum until I registered im in Australia. Hope u dont mind me joining ive been stressed to the max.. but get this.. our house was repossessed by Pepper..

I would love tell everyone of our experience (it's negative) long story short...

Apparently mortgage was discharged.. yet 3 week later after Settlement...STILL have no summary NOR statements NOR the surplus of funds of 340k plus!.. I drove past our old home and see strangers in there it's upsetting.. yet we have been in limbo for almost a year now.. they didn't waste time booting us out... now why isn't there that urgency?
Can't log into the portal either... left in the lurch. Told nothing.
 
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