Broken 2 year old TV - who's responsible?

Well after 3 weeks of to-ing and fro-ing, culminating in a Letter of Complaint to the Managing Director, the shop agreed to repair my TV free of charge.
 
Am gonna have to go down a similar route myself now too...TV has gone for the third time in a year. Got a technician out from the Samsung recommended company today and the TV is uneconomical to repair. It's 4 years old tomorrow.
 
Well done on that. We are having a similar issue with Sony with a 3 year old TV,,,getting nowhere fast with them.
 
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