I was the victim of ATM fraud on Friday Nov 23rd, I did not notice anything unusual about the ATM in Tallaght but I believe others were also scammed that night, BOI have been very good about it and have assured me that I will get my money back..
Steps I could have taken, (but did not)
1. only keep small amounts in your ATM account
2. Avoid ATMs in public spaces, get cash back with purchases
3. Keep an eye on your account online
4. look closely at an ATM before use, try pulling at the card slot to see if it is loosely attached
Steps Banks could take..
1. Better ATM design
2. E-Mail or Text a user every time cash is taken out of their account
allow users to change their preferences online to set a lower maximum, or allow only a set amount(say €100) to be widthdrawn, specify card retention by ATM if other amount is requested
I have a HP laser printer that e-mails me when it is out of toner. why cant my bank account tell me when it is giving out my money?
poorer but wiser