Is there any code of conduct that applies to how a insurance company deal with a claim?
A friend of my mine was knocked from their bicycle by a car 9 or 10 months back. Their bike was badly damaged and they were injured but thankfully not very badly and were released from hospital the same day.
They accept it was accident and just want to get on with their life but they are out of pocket by no fault of their own and would like to be reimbursed their costs, doctors fees, hospital costs and the repair of their bicycle etc.
They constantly contacted the insurance company to seek a settlement and when they stopped getting a response they submitted their claim through the injuries board.
The insurance company did not allow the injuries board to negotiate a settlement and advised my friend to immediately engage a solicitor to begin "proceeding".
They took the advise and engaged a solicitor. The solicitor contacted the insurance company first to negotiate a settlement without taking proceedings but the insurance company again refused to negotiate. The solicitor began the process of getting reports from the hospital, the doctors, an engineer and engaged a barrister and presumably the insurance company will have engaged a similar number of professionals.
Why is all this necessary?
The injuries board were willing to process and negotiate a settlement based on the information.
The solicitors costs alone will amount to more than the cost of settling the claim directly.
Why are the insurance company prolonging the process and exponentially increasing the cost of settlement?
There are witness to the accident saying the driver was at fault.
The driver admitted they pulled into the path of bicycle and that they didn't see the bicycle.
The guards are prosecuting the driver.
A insurance professional from a different company dealing with the same type of claims accessed the claim as a favor to my friend and could not understand why the insurance company would prolong settling.
Is it any wonder insurance costs are so high in this country?
What is the point of the injuries board if the insurance company still can push up the costs of claims?
Why are the insurance company doing it?
Who should they contact to make a complaint about the insurance company handling of the claim?
Considering there is so much in the news about excessive cost of insurance claims and the cost of barristers.
Is there a TD that might be able to investigate the reason for the lack of response from the insurance company?
A friend of my mine was knocked from their bicycle by a car 9 or 10 months back. Their bike was badly damaged and they were injured but thankfully not very badly and were released from hospital the same day.
They accept it was accident and just want to get on with their life but they are out of pocket by no fault of their own and would like to be reimbursed their costs, doctors fees, hospital costs and the repair of their bicycle etc.
They constantly contacted the insurance company to seek a settlement and when they stopped getting a response they submitted their claim through the injuries board.
The insurance company did not allow the injuries board to negotiate a settlement and advised my friend to immediately engage a solicitor to begin "proceeding".
They took the advise and engaged a solicitor. The solicitor contacted the insurance company first to negotiate a settlement without taking proceedings but the insurance company again refused to negotiate. The solicitor began the process of getting reports from the hospital, the doctors, an engineer and engaged a barrister and presumably the insurance company will have engaged a similar number of professionals.
Why is all this necessary?
The injuries board were willing to process and negotiate a settlement based on the information.
The solicitors costs alone will amount to more than the cost of settling the claim directly.
Why are the insurance company prolonging the process and exponentially increasing the cost of settlement?
There are witness to the accident saying the driver was at fault.
The driver admitted they pulled into the path of bicycle and that they didn't see the bicycle.
The guards are prosecuting the driver.
A insurance professional from a different company dealing with the same type of claims accessed the claim as a favor to my friend and could not understand why the insurance company would prolong settling.
Is it any wonder insurance costs are so high in this country?
What is the point of the injuries board if the insurance company still can push up the costs of claims?
Why are the insurance company doing it?
Who should they contact to make a complaint about the insurance company handling of the claim?
Considering there is so much in the news about excessive cost of insurance claims and the cost of barristers.
Is there a TD that might be able to investigate the reason for the lack of response from the insurance company?