They said they dont do debt cases at present and recommended i talk to someone who deals in that area, they are state funded and have not been trained in debt/bankruptcy .
On my receipt its written as a "contribution" not a fee even though i was required to pay it before the meeting.
They had full knowledge of how much i earn
It would cost a further 100 euros to look at my mortgage documents.
I presume they wanted the documents to establish the legal facts and see if i do indeed owe the bank money before preceeding with anything,,, prob just protocol.
Now there's more of it. So you're not paying them you're 'contributing'. What on earth does that mean. Are you allowed to decline to contribute. Where does the contribution go. Does it go into paying the salary top ups of the Flac staff, but more importantly have they always charged this and is that legal.
Was it not a solicitor that you saw. Just two months ago I heard Noleen Blackwell (think that's her name) on the radio on debt, and I commented on it here on AAM at the time as I was less than impressed. But one would be led to believe they were helping people in debt. Which quite cleary is not so when they've told you to go elsewhere.
And where are the pulling the 100 Euro out of, does it cost more the second time you go, or do they have a list of fees/costs or that lovely word 'contributions'. Would be very interesting to know how this is allocated in their accounts. Another one for Shane Ross I wonder.
I totally do not get why they would look at your mortgage documentation, you borrowed the money, you owe it, you cannot pay it, and trying to find a way out by looking at the small print seems crazy. Has that ever succeeded, that there is a flaw in the mortgage documentation and ergo you don't owe the money.
(Michaelg, the above comments are not actually directed at you, just wondering what on earth this organisation is for and how it's financed and noting that they are of no help to you).