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In line with Government and HSE guidance to curtail COVID-19 and social distancing guidelines, we have temporarily reduced the number of customer service representatives on site and our hours have changed.
Contact Centre Opening Times - Bank of Ireland Group Website
In line with Government and HSE guidance to curtail COVID-19 and social distancing guidelines, we have temporarily reduced the number of customer service representatives on site and our hours have changed. Phone services are now available from 9am to 5pm, Monday - Friday. Our social media team...

In line with Government and HSE guidance to curtail COVID-19 and social distancing guidelines, we have temporarily reduced the number of customer service representatives on site and our hours have changed.
- Phone services are now available from 9am to 5pm, Monday – Friday.
- Our social media team are available from 8am – 8pm, 7 days a week
- There is no change to services for Fraud or lost and stolen cards which remains available 24/7
- And our online banking channels are available 24/7.