RiskAverse
Registered User
- Messages
- 14
Hi
Today I made a substantial commercial lodgment at the cashiers desk at my bank. I would like to stress that I am very careful when it comes to lodgments and in usually count them twice before leaving for the bank, as I did on this occasion.
The cashier who dealt with me counted the money in front of me using for most a machine. She counted and re-bundled the money and put it into her “vault “ under her desk. She then initialed and stamped my lodgment slip and book.
Job done….
Well not quite, about an hour later the same cashier rang to tell me that my lodgment was in fact short by 1000 euro. When I pointed out that I had counted the money twice before leaving and that she had counted it again and got the same figure, the gist seemed to be “sorry I made a mistake while you were here but in fact the lodgment is short.” I also pointed out that the 5000 euro bundle of 50’s which she says is short was counted individually by her using the machine and that she herself bundled it again into those paper rings that are made to be just the right size for the amount of notes. Surely she would have noticed at that point something was not right?!
If this were a night safe lodgment of course I wouldn’t have a leg to stand on as you have to sign away your right to argue there, but this was a counter lodgment.
I agreed to go and check my shop safe and do a balance in the morning. If I find I’m 1000 over I will eat humble pie here and notify the bank immediately, but I very much disliked the inference that after checking the monies and agreeing a sum they can go back on it for a counter lodgment.
My question is …. since I have an initialed and stamped lodgment slip, can they “adjust” my account after the fact just like that?
Today I made a substantial commercial lodgment at the cashiers desk at my bank. I would like to stress that I am very careful when it comes to lodgments and in usually count them twice before leaving for the bank, as I did on this occasion.
The cashier who dealt with me counted the money in front of me using for most a machine. She counted and re-bundled the money and put it into her “vault “ under her desk. She then initialed and stamped my lodgment slip and book.
Job done….
Well not quite, about an hour later the same cashier rang to tell me that my lodgment was in fact short by 1000 euro. When I pointed out that I had counted the money twice before leaving and that she had counted it again and got the same figure, the gist seemed to be “sorry I made a mistake while you were here but in fact the lodgment is short.” I also pointed out that the 5000 euro bundle of 50’s which she says is short was counted individually by her using the machine and that she herself bundled it again into those paper rings that are made to be just the right size for the amount of notes. Surely she would have noticed at that point something was not right?!
If this were a night safe lodgment of course I wouldn’t have a leg to stand on as you have to sign away your right to argue there, but this was a counter lodgment.
I agreed to go and check my shop safe and do a balance in the morning. If I find I’m 1000 over I will eat humble pie here and notify the bank immediately, but I very much disliked the inference that after checking the monies and agreeing a sum they can go back on it for a counter lodgment.
My question is …. since I have an initialed and stamped lodgment slip, can they “adjust” my account after the fact just like that?