I woder if I should fire off a complaint letter to AL?Lauren said:Having worked in the industry before they CAN change seating assignments. You just met someone who was being awkward and couldn't be bothered.
Lauren said:Having worked in the industry before they CAN change seating assignments. You just met someone who was being awkward and couldn't be bothered.
Just for accuracy EI is the designated code for Aer Lingus. LAX is the code for Los Angeles International. Have a look herealligator said:On a related topic....if you are going to use the LA airport code you should also use the Aer Lingus code. EI and not LA
sueellen said:Some years ago a friend paid the top-up fee on a summer holiday to choose their seats as they had very young children with them. When they arrived the seats had not been held and a long argument arose. They actually wanted very young children to sit on their own and it was only when other passengers offered to move (to avoid further delay) that the problem was solved.
Amazing - Didn't the smoke alarm go off? Did you or anyone else alert the staff? What flight duration was this?Cahir said:I ended up in the seat in front of the middle toilets, which was great having nobody behind me, but unfortunately some old b*tch smoked in the toilet so I had to put up with the stink of cigarettes for about an hour or two of the journey.
sueellen said:Purely out of noseyness sake can anyone explain how they can change your seats if everyone else's seats have been allocated also. Does this entail upsetting other people?
RainyDay said:Amazing - Didn't the smoke alarm go off? Did you or anyone else alert the staff? What flight duration was this?
Do you have these contact details? Nothing to loose by firing off a complaint.angie said:Bond you mentioned making a complaint to aer lingus - It is not possible to speak to anyone in Aer LIngus to make a complaint. You can only cax or write. The fax number is constantly engaged - I had it on redial for two days ! I posted a letter of complaint 6 weeks ago and have yet to receive an acknowledgement. Their own customer service staff told me that I would ahve long forgotten the complaint before I get a reply ! Now wouldn't we all like to able to deal with customer complaints like that !!!!
I used to work for an airline and the seats near the emergency exit were never booked in advance, they were only allocated by the checking staff who decide if the person was fit enough to fullfil the requirement of this type of seats.
Samantha said:I used to work for an airline and the seats near the emergency exit were never booked in advance, they were only allocated by the checking staff who decide if the person was fit enough to fullfil the requirement of this type of seats.
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