Flybytheseat
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Aer Fungus lives up to it's name
The paper dispenser was broken before take-off. The toilets were filthy. The seats were filthy and smelly. The in-flight entertainment system didn't work. That's caused by low standards. They are clearly not being managed properly by their owners. Maybe I should write to their owners, British Airways, to complain.We don’t live in a perfect world. Paper dispensers sometimes break down, most paint eventually flakes and every sink gets blocked intermittently. So it happened on a long haul Aer Lingus flight. Aer Lingus is not immune to minor breaks of paper dispensers.
Oh, so I should assume they will run out of food? Actually considering the frequency with which that happens on Aer Lingus flights that's not a bad idea. Maybe next time I'll bring a packed lunch.If you don’t wish to arrive hungry at your destination just eat before you go to the airport. It makes sense.
Yes, if one passenger pees on the seat it should remain urine covered for the entire flight and if by the end of the flight there is a carpet of urine soaked paper towels on the floor then no flight attendant should ever clean it up.The imponderable here is that Irish males have difficulty sitting on a toilet seat to urinate. Let’s not blame Aer Lingus. Let’s all learn to urinate properly.
I agree. I do expect them to be clean, not smelly, have working toilet facilities and serve the food that I've paid for.I don’t care how old the planes are as long as they’re fit for purpose.
In recent years I've travelled to the US with their parent company and, in the best possible way, it's a completely different experience.I've flown with them back from the US twice over the past 18 months and once going over. Both experiences were pretty bad and tally with your's. The interior of the plane I was on last month seemed like it was from the 90s it was so dated. I wouldn't mind it being dated, it's the dirt of them is the big problem. The food could only be described as prison-grade. When we went over last year the plane was newer but narrowbodied - I know that's the way things are going but it's very unpleasant for 7 hours!
I've flown with AL to the States several times the past couple of years and haven't had any issues at all. (Bar once where an Irish guy was off his head caused all sorts of probs and eventually the captain rerouted to Winnipeg where the yoke was escorted off the plane) Not sure if the route means different planes, my flights were to SFO/SEA.In recent years I've travelled to the US with their parent company and, in the best possible way, it's a completely different experience.
My flights with BA were to Houston. My flights with Aer Lingus were to Chicago. Previous flights with Aer Lingus to Boston were fine.I've flown with AL to the States several times the past couple of years and haven't had any issues at all. (Bar once where an Irish guy was off his head caused all sorts of probs and eventually the captain rerouted to Winnipeg where the yoke was escorted off the plane) Not sure if the route means different planes, my flights were to SFO/SEA.
On the other hand flew to India with BA in January and that was terrible!
The experience of flying with IAG always seems to depend on the age of the aircraftIn recent years I've travelled to the US with their parent company and, in the best possible way, it's a completely different experience.
Not all aircraft can do the west coast routes, so that could be a factorI've flown with AL to the States several times the past couple of years and haven't had any issues at all. (Bar once where an Irish guy was off his head caused all sorts of probs and eventually the captain rerouted to Winnipeg where the yoke was escorted off the plane) Not sure if the route means different planes, my flights were to SFO/SEA.
On the other hand flew to India with BA in January and that was terrible!
Maybe BA keep their best aircraft for themselves and leave the dross to their subsidiary.The experience of flying with IAG always seems to depend on the age of the aircraft
They emailed me a survey. I tried to fill it out on the way home but the wifi I'd spent €20 didn't work.Hello,
Did you make a complaint to AL?
If so, what have they said in response?
I flew with them recently, within Europe - plane was relatively clean on both journeys, but in both cases they didn't have most of the selection of food advertised.
You keep referring to AL as a BA subsidiary which is incorrect.Maybe BA keep their best aircraft for themselves and leave the dross to their subsidiary.
BA set up ma holding company and used it to buy Iberia and Aer Lingus.You keep referring to AL as a BA subsidiary which is incorrect.
It's owned by IAG.
You may as well say that AL is a subsidiary of Iberia.
No, I've had flying buckets with BA beforeMaybe BA keep their best aircraft for themselves and leave the dross to their subsidiary.
Nope.BA set up ma holding company and used it to buy Iberia and Aer Lingus.
Was he complaining about a lack of food, poor Wi-Fi and a build up of urine-sodden toilet paper on the floor of the toilet?I've flown with AL to the States several times the past couple of years and haven't had any issues at all. (Bar once where an Irish guy was off his head caused all sorts of probs and eventually the captain rerouted to Winnipeg where the yoke was escorted off the plane)
They emailed me a survey. I tried to fill it out on the way home but the wifi I'd spent €20 didn't work.
BA was more than twice the size of Iberia when they merged. Their HQ is in London and their senior management team is in London. Calling it a merger was as much optics and a reflection of the semi-state/flag carrier status of so many European Airlines.Nope.
BA & Iberia merged in 2011. In 2015 IAG bought out both the government-held and privately owned shares in Aer Lingus. The takeover became irreversible on 18 August 2015.
International Airlines Group - Wikipedia
en.wikipedia.org
Homepage
IAG is the parent company of British Airways, Iberia, Vueling, Aer Lingus, LEVEL, IAG Loyalty and IAG Cargo. It is a Spanish registered company with shares traded on the London Stock Exchange and Spanish stock exchanges.www.iairgroup.com
BA never owned Aer Lingus.
Yes, but I'd bought the wifi to get some work done before I noticed the mail.You know that you could send a letter, by registered post, to the CEO of Aer Lingus, for less than twenty quid, right?
You could be sure of getting a response, and having far more of an impact than by filling out a survey, that way
No and I repeat,BA was more than twice the size of Iberia when they merged. Their HQ is in London and their senior management team is in London. Calling it a merger was as much optics and a reflection of the semi-state/flag carrier status of so many European Airlines.
In reality BA took over Iberia and then BA bought Aer Lingus. Aer Lingus is now a subsidiary of a British company.