No she said to me that based on my repayment date that I will not see any reduction in the May payment, but that the new interest rate will be applied from the 14th May. She said that my June repayment will include some back dated over payment from May plus June's reduction. So basically she said my May repayment will be unchanged, June will include May & June reductions, and then July will be my new repayment amount with only that months reduction applied to it.
Hope that makes sense?
Hope that makes sense?