15 cases decided. Ombudsman upholds 27% of tracker complaints so far. Dismissed 73%

Dpdp01050842

Frequent Poster
Messages
74
Yes I’m 17 months since the investigation phase started and I made only one 5 line response to the bank comments. I’d think 12 months is the minimum.

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October2019

Registered User
Messages
47
Thanks Brendan. Based on this do you think people who haven’t made a complaint to the Ombudsman should now fo so? I haven’t made one yet ( I am part of the AIB cohort) as I know that a complaint from this cohort has already gone in and didn’t want to clog up the system- thanks again
 

Brendan Burgess

Founder
Messages
39,146
do you think people who haven’t made a complaint to the Ombudsman should now fo so?
 
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