Hi Newsletter, great links and posts. The only thing I disagree with you on is hiring a sales person in what seems to be such a technical industry. If he hires a pure sales person what is to stop his aggressive and bigger competition from poaching them in a few years?
I agree that he needs other bodies to grow the business but he should remain the one who is customer facing, hire another technical person if required.
As for getting government contracts; we are a big(ish) company (10 million plus a year) who over the last 30 years have supplied a particular range or products to customers in over 40 countries. There are semi state companies in Ireland who could buy from us but because we won't do anything under the table we have never once got a penny from them. We are cheaper and better etc. Communist China in the 1970's was more honest.