Beautiful!
Have you being paying attention on this thread at all? There wasn't 5 staff and there wasn't a bureacracy. I guess it proves what they say about the smelly stuff sticking, if you throw enough of it.How do we reconcile that with the original posters experience of "it took 5 staff to "manage" the bureaucracy of a nurse giving the flu jab" in her appointment?
Actually, I have 28 years experience in data management, so nah-na-na-nah-nah. I know enough to know that you don't reengineer a process based on one user experience.
Have you being paying attention on this thread at all? There wasn't 5 staff and there wasn't a bureacracy. I guess it proves what they say about the smelly stuff sticking, if you throw enough of it.
Actually, I have 28 years experience in data management, so nah-na-na-nah-nah. I know enough to know that you don't reengineer a process based on one user experience.
Right - every time a customer has an opinion, we should drop everything and change things to suit that customer. And then when the next customer has the opposite opinion, we should drop everything and switch it right back to the way it was.Suddenly the reluctance to reform in the public sector all makes sense
No, but the opinion should not be dismissed out of hand.Right - every time a customer has an opinion, we should drop everything and change things to suit that customer. And then when the next customer has the opposite opinion, we should drop everything and switch it right back to the way it was.
Becky post #16
I got my swine flu jab in my workplace. There were no admin staff at the clinic, one doctor and three nurses. I filled out my form and the nurse put a sticker on the form and gave me a card with a batch number on it. It took me 10 minutes but I didn't hang around afterwards.
I heard that 300 people were dealt with that morning. Now, while I don't have access to the data there were about 20 people waiting when I arrived and left.
Becky post #33
I work in the HSE
Hmm, sounds like a better service for HSE staff to me
Just to be clear, I am pointing out that suggesting improvements to the public sector here on AAM is a pointless exercise, given the low level of understanding of public services that is repeatedly demonstrated on these thread.
... at her place of workI could be that clinics vary and she happened to attend a well run one.
... at her place of work
Yes, at her place of work... so what?
Actually, I have 28 years experience in data management, so nah-na-na-nah-nah.
For years the Private and Public Sectors got along fairly well and worked in tandem. Suddenly, the government, the media and the braindead of society decide that the Public Service alone should bear the brunt of the recession. Get one thing straight, please, the Public Service did not cause the recession. If you think things are cosy in the Public Service why don't you work there? There were plenty of jobs going in recent years, but probably the money was not good enough for you. Things have turned sour for you and believe it or not they have turned sour for us also. But, get off my back - I am not the conscience of the state.
I have loads of experts from the Private Sector trying to run my life. Most of these people cannot run their own lives. If they are so brilliant why is Ireland Ltd in such a mess? The rest of europe is coming out of recession, ours has hardly started. One inspired poster here seems to think HSE staff should not be vaccinated against Swine Flu. Who do you think deals with hospital patients every day?
1) The people making the suggestions are speaking from a position of ignorance, in the literal sense of the word. They are outsiders to the business in question, just as I am an outside to drugs research or car design. They don't understand the legal obgliations, the political (big P and small p) environment, the resource constraints of the business in question.
The poster who made the comments re HSE staff and the flu jab never suggested they shouldn't receive it. Simply that it appears the way they received the jab was better managed than that of their customers or to use the term favoured by HSE "clients or service users"
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?