Bill Struth
Registered User
- Messages
- 182
Hi guys, a bit of advice please!
My wife and I booked our honeymoon through a travel agent. The honeymoon was a week all inclusive in antigua. We flew from dublin to london gatwick, then we were supposed to fly from gatwick to antigua the following morning. The gatwick > antigua flight was cancelled due to the snow, and not re-scheduled. We had to then return home.
The travel agent has told me that they will not give us a full refund. The hotel in antigua charge a cancellation fee, and we are being charged for the flight from dublin > gatwick.
I booked a package holiday, and because I didn't get one, I was under the impression that we would be entitled to a full refund, and not be charged for parts of something that I booked and paid for as a package.
Can anyone advise me?
My wife and I booked our honeymoon through a travel agent. The honeymoon was a week all inclusive in antigua. We flew from dublin to london gatwick, then we were supposed to fly from gatwick to antigua the following morning. The gatwick > antigua flight was cancelled due to the snow, and not re-scheduled. We had to then return home.
The travel agent has told me that they will not give us a full refund. The hotel in antigua charge a cancellation fee, and we are being charged for the flight from dublin > gatwick.
I booked a package holiday, and because I didn't get one, I was under the impression that we would be entitled to a full refund, and not be charged for parts of something that I booked and paid for as a package.
Can anyone advise me?