Yes that is probably good advice, and also a lot depends on who picks up the phone, as at the weekend, after I called back BOI a second time and confirmed I definetly needed a bank acc no. and sort code to set up an AIB credit card as a beneficary, I persisted with AIB and called back the AIB credit card centre, and 2nd time around found a much more competent agent than the person I spoke with first time, he immediately confirmed the sort code 93-01-13 and acc no is 999 006 74 to pay into AIB Click Visa, i.e same as I was told at the very beginning by AIB
So seems like the problem is back with the BOI systems who for whatever reason refuse to accept the AIB details. Admittedly the sort code does come up as unknown on the link given by Lorz above, but its been confirmed now by two different satff at AIB , both Internet banking and credit card centres.
In any case adding new beneficaries on the BOI susystem, is a joke, even when it does work. The back end is still obviously manual, as after submitting details it takes another 3 days for B365 to actually enable payments to the new beneficary.
Anyway I got another brainwave and remembered that I can do electronic payments out of my Rabo direct account also, so I entered the AIB details there and executed a test payment to my card, its immediate on the Rabo system, no 3 day wait to manually set up the beneficary like on the BOI system. Anyway Rabo's instant system accepted the AIB deatils no problem, the moneys not arrived yet but it does normally take about 3 working days with these inter bank transfers (methinks another scam by the banks in this electronic age to steal some interest on our money). So lets see what happens next.
Meanwhile my BOi B365 account continues to work fine ( well as well as B365 ever works) this despite claims of my PIN having split off and left my account by BOI! ( that still sounds very strange and I have yet to sort out what it means, just feel it best to leave well enough alone for the moment).
I have to say this experience with B365 and recent news about BOI systems double charging debit cards and basic messups with safari browser support last year, does not engender a great feeling of confidence in BOI's IT systems, I get the feeling the whole thing may be held together with gaffer tape and chewing gum!
The occasional time I do get on the phone to B365 staff I often hear comments like "Hang on a minute, our system has frozen here......., ok its back now again, carry on"............