allthedoyles
Registered User
- Messages
- 1,011
Not happy with either Hibernian Aviva nor Quinn Direct.
We were insured with Hibernian up to Apr 09. They sent out a renewal certificate of insurance , and said in the letter '' thank you for choosing Hibernian ''
Rang them immediately and informed them that we were not going ahead with their quote .
Then we changed to Quinn from Apr 09 .
At the end of May , Hibernian took a direct debit from our bank account. ( only noticed this now at end of June )
Checked the bank statement for Quinn Direct Debit and discover that they never set up the DD .( they claim they never received the mandate - untrue - it was sent back to them )
So we now discover that Hibernian owe us a months premium (May 09) and Quinn are owed 2 months premium ( May + Jun 09)
Hibernian now tell us that they automatically renew premiums and even though we rang them , they say that unless we sent back the original documents , the insurance goes ahead ! . ( have read all documents received and cannot find this stipulation anywhere )
Do all Insurance Companies , just automatically send out the renewal papers including windscreen disc, with the expectation that it is a foregone conclusion , that you will stay with them and not seek a quote elsewhere ?
We were insured with Hibernian up to Apr 09. They sent out a renewal certificate of insurance , and said in the letter '' thank you for choosing Hibernian ''
Rang them immediately and informed them that we were not going ahead with their quote .
Then we changed to Quinn from Apr 09 .
At the end of May , Hibernian took a direct debit from our bank account. ( only noticed this now at end of June )
Checked the bank statement for Quinn Direct Debit and discover that they never set up the DD .( they claim they never received the mandate - untrue - it was sent back to them )
So we now discover that Hibernian owe us a months premium (May 09) and Quinn are owed 2 months premium ( May + Jun 09)
Hibernian now tell us that they automatically renew premiums and even though we rang them , they say that unless we sent back the original documents , the insurance goes ahead ! . ( have read all documents received and cannot find this stipulation anywhere )
Do all Insurance Companies , just automatically send out the renewal papers including windscreen disc, with the expectation that it is a foregone conclusion , that you will stay with them and not seek a quote elsewhere ?