Hi all,
In a complete mess at the moment with this stupid laptop so decided to give up trying to sort it on my own and get help from someone who knows what they're talking about!!!
Ok my night started with me browsing through online shopping websites. Then these pop ups started from spyware 09 telling me i was being infected by a virus and to install protection to get rid of it. I did end up on this secure payment page with no title on top to buy software to get rid of virus ( I clicked decline on 1st pop up but behind that was another saying purchase spyware so i ended up clicking that while closing 1st one) I wasn't sure what this was so closed it down but then the pop ups constantly opened. I came on this website and through the links on cleaning up pc i downloaded cyberdefender security and the pop ups have stopped ( i also apparently have 204 infections in 52 spyware items???) Do i have to purchase the software to get rid of this?
In the meantime i purchased McAfee Security because it had expired. My boyfriend got it for me initially but i opened my own account and bought it this time coz i dont know the account details he bought it with. I am now trying to install it and at the moment ( and for the last hour) all thats on my screen is a box with McAfee security centre on top and blank in the middle. It said at the start '' accessing information'' and went blank then. If i put the cursor over it the timer sign comes up next to it. Im wondering should it be taking so long to install or is there a problem? Do i need to completely uninstall the original and then reinstall my own?
Thank you in advance for anyone who took the time to read that and respond!!!!! Im at my wits end trying to figure it out so i give trying to do it on my own!!! (As im waiting for replies im currently backing up my files, pics and music - just incase!!!)
In a complete mess at the moment with this stupid laptop so decided to give up trying to sort it on my own and get help from someone who knows what they're talking about!!!
Ok my night started with me browsing through online shopping websites. Then these pop ups started from spyware 09 telling me i was being infected by a virus and to install protection to get rid of it. I did end up on this secure payment page with no title on top to buy software to get rid of virus ( I clicked decline on 1st pop up but behind that was another saying purchase spyware so i ended up clicking that while closing 1st one) I wasn't sure what this was so closed it down but then the pop ups constantly opened. I came on this website and through the links on cleaning up pc i downloaded cyberdefender security and the pop ups have stopped ( i also apparently have 204 infections in 52 spyware items???) Do i have to purchase the software to get rid of this?
In the meantime i purchased McAfee Security because it had expired. My boyfriend got it for me initially but i opened my own account and bought it this time coz i dont know the account details he bought it with. I am now trying to install it and at the moment ( and for the last hour) all thats on my screen is a box with McAfee security centre on top and blank in the middle. It said at the start '' accessing information'' and went blank then. If i put the cursor over it the timer sign comes up next to it. Im wondering should it be taking so long to install or is there a problem? Do i need to completely uninstall the original and then reinstall my own?
Thank you in advance for anyone who took the time to read that and respond!!!!! Im at my wits end trying to figure it out so i give trying to do it on my own!!! (As im waiting for replies im currently backing up my files, pics and music - just incase!!!)