flight times changed, losing out on holiday,

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samanthajane

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We booked a holiday to turkey to leave on the 26th june at 3pm. Arrive at hotel at 11.30pm that night. Returning on the 10th july, leaving a 10pm.

When booking the flight I asked about the flight times and that was one of my main concerns.

I have now been told " because dublin airport is so busy it is unable to let the flight leave untill 8pm on the 26th" Ok fair enough, bit peeved that now we wont arrive at out hotel untill 4.30am.

Returning home instead of flying at 10pm we will now be flying at 10am that morning. I'm missing out on a whole day off my holiday. Again the same reason was given about dublin airport. I'm a bit more than peeved at this stage.

The times i have given you are subject to change again as it's possible we will have to divert through manchester on the way over. This could put us at arriving at our hotel around 7-8am ( they were unable to say for sure) the following morning. Some 12 hours after we departed from dublin.

If i wanted a 12 hour trip i would of gone to timbukto!!!

Since we are leaving 8pm that evening this is classed as 1 of our 14 nights, even though we might not arrive till 7-8am in the morning. I'm even more angry about when we return, it's not classed as a night but we are missing the whole last day of our holiday.

I'm sure there is something more to this story. A flight full of families travelling at that time of night, adding on an extra few hours to divert. I've never heard of it before. Bleeding typical thats it's the flight i'm on.

If these were the flight times and having to be diverted i never would of booked this holiday in the first place. Do you think they did know this might of happened when i booked.

Do i have a leg to stand on to cancel my holiday and still get a full refund. I'd even use the same company again. I was told i haven't a hope.
 
Re: flight times chnaged, losing out on holiday,

Flight times are subject to change, charters more than scheduled flights. It's in the T&C of all bookings that this can happen. The joys of travel I'm afraid!
 
Re: flight times chnaged, losing out on holiday,

We lost a day on our holiday but no reason was given.

We went via Ryanair, but at least the car booked through them followed the flight time move - good thinking boys.

Expected to arrive that morning but time was moved to that evening, same day.

Pro rata on the day back, but it means spending the last day wandering around "homeless" - if only everyone was this unlucky, ehhhh!

Wandering around a sunny foreign country is gonna be such a hardship!

onq
 
Re: flight times chnaged, losing out on holiday,

I did a bit of phoning around.

Dublin airport did not request that the flights be moved to a different time.

It was the airline that requested the change to them to save money on landing fee's, well that was what the girl i spoke to at the airport told me would be the most obvious reason.

And the reason the flight coming home has been moved forward is because 2 flight have now become 1 because they were both half empty.
 
Re: flight times chnaged, losing out on holiday,

Be that as it may, the bottom line is your T&C will say that flight times are subject to change. They have changed, that's just the way it is.

When you book a package you have almost no rights to change, if you'd booked it separately and the airline changed flight times you would at least have the option of selecting new flights.
 
Re: flight times chnaged, losing out on holiday,

ah yeah I know that but still peeved off about it.

It the lies that really got on my nerves. I still dont believe the full story. I only booked a few weeks ago and was told the flight was almost full, if that was true dont see why they now have to add flights together and dirvert through manchester!

The joys of travel indeed. I think next year i'll drive to france and skip flying altogether. Just wish i had stuck to what i had planned to do and book a few days before we left, would of been less chance of a change.

I'll be missing one day of my holiday but at least i am going away.
 
Re: flight times chnaged, losing out on holiday,

Ah Samanthajane, you're missing out on 1 day's holiday time. Like most Irish people you booked through a travel agent because you thought you would have some 'comeback.' Your 'comeback' is less time in the sun. But, don't blame the travel agent, blame the Holiday company and its small print.

Try booking privately next year and use scheduled airlines and the chances are you will get 7 days if you were promised 7 days not 6. And not only that, it is likely that you will save some money on the arrangement.
 
Re: flight times chnaged, losing out on holiday,

Leper said:
Ah Samanthajane, you're missing out on 1 day's holiday time. Like most Irish people you booked through a travel agent because you thought you would have some 'comeback.' Your 'comeback' is less time in the sun. But, don't blame the travel agent, blame the Holiday company and its small print.

Try booking privately next year and use scheduled airlines and the chances are you will get 7 days if you were promised 7 days not 6. And not only that, it is likely that you will save some money on the arrangement.
Click to expand...

I second this.
I always book my flights and accommodation separately. Its fun going in and asking the travel agent for a price on a holiday. Go home and book the very same flights and hotel for over 30% less every time. Then listen to the travel agent try to scare you on the radio by saying that you are taking big risks booking it yourself. Well ive been doing it for 10 years and never had a problem. Insurance is cheaper too if you gey it yourself.
 
All,

Absolutely, savings can be made if you book your own flights and accommodation and you have better control. Just be weary of Ryanair. Don't book to the flights to far in advance. They are just as liable to change and that is where the fun begins. Ryanair change the flights on me and offered either a full refund or the option of a travel credit. I decided for a partial travel credit as the outward flight was oke, we only need to change the return flight. I closely read the details and made sure I ticked all the right boxes only to find that when the confirmation came through both legs had been cancelled. I filed a complaint - by fax as the only option afforded by Ryanair - on 08MAY. To-date despite many calls and copious amount of faxed reminders, no response.

I have been extremely lucky in that the people we rent the accomodation from are great and have allowed us - in the hi-season - to arrive on a Friday and leave on a Friday. Not sure what we would have done otherwise.

I never was a fan of Ryanair and based on this experience I will elect not to travel if I can only get there by Ryanair.
 
Are you definitely flying charter then? If you were flying schedule you could demand that the airline reroute you on another carrier (or carriers) in order to get you there at a time more agreeable to you. If they have an Iata licence they are obliged to under resolution 735d. It's called involuntary rerouting and it costs a carrier nothing extra.
 
yeah it's monarch.

I did ring then as well to complain but was tod they couldn't comment on matter regarding why they changed the flight times. I'm more angry about them lying about the situation. If they had contacted people and said, look the flight is only half full, we have to divert, take off, land at different times and put 2 flights together to make this viable for us, or we might have to cancel the flight altogether, then of course i'd be a bit more understanding. Id fly anytime to make sure i got my holiday rather than it being cancelled.

We've all head about destinations being cancelled and no where near the same amount of people are going on holiday this year compared to other years, so they do have to make savings to say in business. Wouldn't think it was bad of any business to do that. But blaming it on dublin airport when they had nothing to do with it is just a cop out.
 
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