Are Credit notes 'illegal'

A

askU

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Do I have to accept a credit not when returning goods outside of sales (January Sales etc)? I shop regularly and I sometimes have to return cloths i.e.: Jeans. It is an inconvenience for me to accept these credit notes.
Please Help!
 
If you return goods because of a change of mind, then the retailer has no obligation to accept them back. If he does so, he can do it on his own terms, i.e. he can choose whether he should give you a refund, or a credit note
 
Ok I found something but what does all of thes legal jargon mean?:
Sale of Goods and Supply of Services Act, 1980
Statements purporting to restrict rights of recipient of service:​
41.—(1) Subsections (2) and (3) apply to any statement likely to be taken as indicating that a right or the exercise of a right conferred by, or a liability arising by virtue of, section 39 is restricted or excluded otherwise than under section 40.

(2) It shall be an offence for a person in the course of a business to do any of the following things in relation to a statement to which subsection (1) refers:

( a ) to display on any part of any premises a notice that includes any such statement, or
( b ) to publish or cause to be published an advertisement which contains any such statement, or

( c ) to supply goods bearing, or goods in a container bearing, any such statement, or

( d ) otherwise to furnish or to cause to be furnished a document including any such statement.

(3) For the purposes of this section a statement to the effect that goods will not be exchanged, or that money will not be refunded, or that only credit notes will be given for goods returned, shall be treated as a statement to which subsection (1) refers unless it is so clearly qualified that it cannot be construed as applicable in circumstances in which the recipient of the service may be seeking to exercise a right conferred by any provision of section 39.

(4) It shall be an offence for a person in the course of a business to furnish to the recipient of a service goods bearing, or goods in a container bearing, or any document including, any statement, irrespective of its legal effect, which sets out, limits or describes rights conferred on the recipient or liabilities to the recipient in relation to goods acquired by him or any statement likely to be taken as such a statement, unless that statement is accompanied by a clear and conspicuous declaration that the contractual rights which the recipient enjoys by virtue of section 39 are in no way prejudiced by the relevant statement.
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from:http://www.irishstatutebook.ie/1980/en/act/pub/0016/sec0041.html

If a consumer is entitled to a refund, you can make the refund in cash, by cheque or by credit card refund. However, a credit note is not an adequate form of remedy unless the consumer voluntarily accepts it.
http://www.irishstatutebook.ie/1980/en/act/pub/0016/sec0041.html
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answer to your orignal question, yes unless there is something wrong with them.

is the quality ok
is the size label ok
does it have a proper wash label, proper washing instructions etc

why do you need to return them?
 
yes i agree, they dont need to take them back if you changed your mind,
of course if the quality was bad, or the washing instructions were not very clear they would have to take them back ;)
 
I bought a dress last april for 240 euro. I was unsure about it so brought it back the next day. I received a credit note.

I have only just noticed that it expired after 3 months!!! Is that legal ?
 
Calendar said:
I bought a dress last april for 240 euro. I was unsure about it so brought it back the next day. I received a credit note.

I have only just noticed that it expired after 3 months!!! Is that legal ?
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Don't know about the time limit you state but there has to be some limit. I imagine the shop can set it at more or less what they like since they were under no obligation to even provide the credit note in the first place.
 
Even 7 months later, I'd say it's still worth a try. I know someone who was given and £18 gift voucher for their 18th....found it 20 years later & it said it expired after a year. But they called Clery's & explained....guess what, they accepted it!!
 
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