R
rodden-live
Guest
Before Christmas I ordered goods from America which were delivered via fedex.
I have now received an invoice from fedex for €70 to paid in relation to custom charges, vat and their own €10 admin fee. They did not supply me with a receipt which proves that they actually paid the vat and custom charges.
Where do I go from here? They've sent me a letter demanding payment within 5 working days.
Can I send them an e-mail requesting they send me proof that they have paid the vat and custom charges? I'm also annoyed that this invoice has come as I thought that once I signed for the goods that was the end of it, I presumed if I was going to be charged they would have given me the invoice on delivery.
All advice is greatly appreciated.
I have now received an invoice from fedex for €70 to paid in relation to custom charges, vat and their own €10 admin fee. They did not supply me with a receipt which proves that they actually paid the vat and custom charges.
Where do I go from here? They've sent me a letter demanding payment within 5 working days.
Can I send them an e-mail requesting they send me proof that they have paid the vat and custom charges? I'm also annoyed that this invoice has come as I thought that once I signed for the goods that was the end of it, I presumed if I was going to be charged they would have given me the invoice on delivery.
All advice is greatly appreciated.