Hi
I have an employee working for me who is refusing to deal with one of our customers because she has a moral objection to the products that they are selling. She also refuses to do any work on any aspect of their account.
Is she entitled to take this stance on moral grounds or is it grounds for dismissal? We are a small company, its a good account and this customer is our best chance of seeing out the recession. None of our other employees have a problem with the customer.
As a small company we cant afford to have people employed and not being productive.
What is our best way to deal with this?
Thanks
I have an employee working for me who is refusing to deal with one of our customers because she has a moral objection to the products that they are selling. She also refuses to do any work on any aspect of their account.
Is she entitled to take this stance on moral grounds or is it grounds for dismissal? We are a small company, its a good account and this customer is our best chance of seeing out the recession. None of our other employees have a problem with the customer.
As a small company we cant afford to have people employed and not being productive.
What is our best way to deal with this?
Thanks