I have reached the end of my patience with Chorus and am closing my account. Sky have offered me the same channels with Sky Sports at a cheaper rate with no penalty for paying by non-direct debit.
I have requested Chorus to remove all cables running across my house as well as connection points. I have been told by their call centre that I am not entitled to have these cables removed from my property! Chorus have a right to continue to run the cables across my property, even if I withdraw my consent. I find this incredible!
Before I go to a solicitor and pay for advice has anybody been down this road before? Surely a private company such as UPC/NTL/Chorus need my consent (I own my house) before fixing cables and connection points to the wooden eaves of the roof of my house.They have been caught before putting ladders in my garden and working on cables on my roof. While I tolerated this while I was a customer, do I have to tolerate it when I am no longer a customer?
I have requested Chorus to remove all cables running across my house as well as connection points. I have been told by their call centre that I am not entitled to have these cables removed from my property! Chorus have a right to continue to run the cables across my property, even if I withdraw my consent. I find this incredible!
Before I go to a solicitor and pay for advice has anybody been down this road before? Surely a private company such as UPC/NTL/Chorus need my consent (I own my house) before fixing cables and connection points to the wooden eaves of the roof of my house.They have been caught before putting ladders in my garden and working on cables on my roof. While I tolerated this while I was a customer, do I have to tolerate it when I am no longer a customer?