Z
z109
Guest
The latest bank error not in your favour today has thousands of bank details and pin codes in the hands of scammers.
http://www.rte.ie/news/2008/0818/fraud.html
To be fair to the banks this time, they have not lost details, but they clearly had no procedures in place for stores to check their equipment and maintenance.
Which brings me to the points of this post:
1. Why are we not told the names and locations of the retail outlets to see if we could be affected?
2. Why is the initial response of the bank always to not tell anyone - do we know when this happened?
3. By the time the story is broken I would expect the banks to have already issued new cards, by express courier if necessary. This doesn't every happen.
The banks are treating us like mushrooms. The IPSO is running interference for them spamming the media with reassuring statements that disguise the substantive facts - more banking cock-ups kept quiet while the consumer frets that they may have their account emptied for them.
http://www.rte.ie/news/2008/0818/fraud.html
The story has changed a little since first published in that BoI are now saying they will issue new cards - they previously said they had blocked the affected cards to excessive use.Bank of Ireland has confirmed that several thousands of its customers have been affected by a scam in which cardholders' details were stolen.
The bank said it will issue affected customers with new cards, after a criminal gang skimmed cards in a small number of retail outlets.
The individuals involved fitted devices to sales terminals while pretending to carry out maintenance work on behalf of banks.
To be fair to the banks this time, they have not lost details, but they clearly had no procedures in place for stores to check their equipment and maintenance.
Which brings me to the points of this post:
1. Why are we not told the names and locations of the retail outlets to see if we could be affected?
2. Why is the initial response of the bank always to not tell anyone - do we know when this happened?
3. By the time the story is broken I would expect the banks to have already issued new cards, by express courier if necessary. This doesn't every happen.
The banks are treating us like mushrooms. The IPSO is running interference for them spamming the media with reassuring statements that disguise the substantive facts - more banking cock-ups kept quiet while the consumer frets that they may have their account emptied for them.