I have a CI policy that I've been paying for around 8 years now.
Last week I requested a list of illnesses covered/ not covered by teh policy and had an email response that they would send on a copy of my policy document. I already have a copy of this and it's vague to say the least. For example it states that "some cancers" are covered. Not very helpful.
Are they obliged to provide clear and accurate information at all?
Last week I requested a list of illnesses covered/ not covered by teh policy and had an email response that they would send on a copy of my policy document. I already have a copy of this and it's vague to say the least. For example it states that "some cancers" are covered. Not very helpful.
Are they obliged to provide clear and accurate information at all?