Just wondering if anyone is experiencing problems with Quickbooks since the last update around 19/06/2008?
We are using Quickbooks Premier Accountant Edition 2008
I have the following problems:
When I look at the VAT 100 report and click on the 'box 4' figure, invoices entered after a certain date have multiple decimal point places.
In addition to this, when I try to export the report to excel, once I hit export, the figures in the 'net amount' column disappear from the quickbooks report and don't export to excel. Again this does not apply to all figures but seems to apply only to bills entered after a certain date.
We have a support contract with Quickbooks and I spoke to them for approximately 2hrs yesterday. They say they can't help any further and if we want any more assistance we have to pay GBP£500 - £1200 (depending on timeframe) to speak to their data recovery department.
I think it's a Quickbooks issue as we have only experienced these problems since the new update went through, however, they are insisting it's not. So I wanted to check with other Quickbooks users to ascertain this.
We have the problem accross multiple companies and have had no errors when verifying data.
I would appreciate any responses.
Regards
Pia Bang
We are using Quickbooks Premier Accountant Edition 2008
I have the following problems:
When I look at the VAT 100 report and click on the 'box 4' figure, invoices entered after a certain date have multiple decimal point places.
In addition to this, when I try to export the report to excel, once I hit export, the figures in the 'net amount' column disappear from the quickbooks report and don't export to excel. Again this does not apply to all figures but seems to apply only to bills entered after a certain date.
We have a support contract with Quickbooks and I spoke to them for approximately 2hrs yesterday. They say they can't help any further and if we want any more assistance we have to pay GBP£500 - £1200 (depending on timeframe) to speak to their data recovery department.
I think it's a Quickbooks issue as we have only experienced these problems since the new update went through, however, they are insisting it's not. So I wanted to check with other Quickbooks users to ascertain this.
We have the problem accross multiple companies and have had no errors when verifying data.
I would appreciate any responses.
Regards
Pia Bang
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