I recently bought a 4 year old car off a main dealer. So far this car has been brought in 5 times to get problems fixed, 3 times whilst I waited and on top of that they have had to take the car on two seperate occasions a week each time. I am now looking for a refund for as far as I am concerned the car should have (undergone) its used car inspection and all items that required attention should have been spotted and fixed by the main dealer. So now when I approached garage and indeed warranty company I am being fobbed off with a response that they will take it again and fix fault. Where do I turn to now, obviously the warranty company are backing the dealer. FYI I have looked for used car checklist and job cards for work carried out but seemingly dealer has sent them to warranty company. When I asked about the 30 day exchange programme I was told this is never used that the problems are fixed. At this stage I would happily take my money back. Am I entitled to a refund now?