I drive a 2003 Audi A4 and have it serviced regulary by the main dealer that I origninally bought the car from. A few weeks ago I had the car serviced (at a cost of around €300) but less than 2000 miles later I have had the following problems;
*the clutch has gone (cost to replace €1600),- I had told the service centre that the clutch had been loose for some time (not sure if this could have made any difference or if this is just expected wear and tear)
*the oil light has come on indicating I need to add oil (after less than 2000 miles since the last service!);
*the brake pad warning light has come on indicating I need to replace some pads!
* On Friday last at 5pm it stopped dead on the Stillorgan Dual Carriageway with some kind of battery or alternator problem. I rang my service centre but they said they could not look at the car for a few days as they were too busy. Needless to say I told them where to get off and had the car towed to another garage.
* In the service book it indicates the timing belt should be replaced at 60k miles. I had the car serviced at 57k miles with the next one due at 75k but they did not replace the belt, leaving me exposed to the possibility of breaking down and being stranded again.
I accept some of the problems I have experienced are normal wear and tear on a 4 year old car but I do feel very unhappy at how much I have been charged and how little real service I am getting. When I contacted the Service Manager he offered to give me an oil top up at no charge!!!
I would appreciate the views of others and advice on what I can do about it.
*the clutch has gone (cost to replace €1600),- I had told the service centre that the clutch had been loose for some time (not sure if this could have made any difference or if this is just expected wear and tear)
*the oil light has come on indicating I need to add oil (after less than 2000 miles since the last service!);
*the brake pad warning light has come on indicating I need to replace some pads!
* On Friday last at 5pm it stopped dead on the Stillorgan Dual Carriageway with some kind of battery or alternator problem. I rang my service centre but they said they could not look at the car for a few days as they were too busy. Needless to say I told them where to get off and had the car towed to another garage.
* In the service book it indicates the timing belt should be replaced at 60k miles. I had the car serviced at 57k miles with the next one due at 75k but they did not replace the belt, leaving me exposed to the possibility of breaking down and being stranded again.
I accept some of the problems I have experienced are normal wear and tear on a 4 year old car but I do feel very unhappy at how much I have been charged and how little real service I am getting. When I contacted the Service Manager he offered to give me an oil top up at no charge!!!
I would appreciate the views of others and advice on what I can do about it.