AIB Current Account "Free" Banking

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moondance

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On AIB's website it states that you are entitled to free banking if you meet the following 2 conditions:
1. Use your AIB Debit Card to make a purchase, and
2. Make a debit transaction using AIB Phone & Internet Banking e.g. pay a bill or top up your mobile

Does anyone know if paying your (AIB) credit card bill online counts as a debit transaction? Or an O2 direct debit? It's just that I do both of these and have still been charged banking fees for this quarter. :(
 
I would have thought they would count. :confused:
Did you do the 'make a purchase with Debit Card' part?
Is it possible that you did one of those two or the 'purchasing with the card' outside the 3 month period?

Go to your current a/c on the www.aib.ie/internetbanking and go to Account info -> transactions then under the transaction window click 'previous transactions' that shows you the last 6 months of transactions, so if you look try to see if you did the appropriate transaction within the last 3 months before you see the bill for fees.

BTW, they always take payment for transactions first, but then they refund it to your a/c.
 
got charged myself this quarter and have used my card on direct debits, atm's, internet banking and buying things. Didn't get a chance to ring them yet but dying to hear the explanation.
 
I would not have thought a Direct Debit would count as I assume its not initiated by "AIB Phone & Internet Banking" but I would have expected that paying the credit card using the online banking should.
 
Yes, paying your Visa bill is counted as making a debit transaction, as this is the only thing I do under this category and I have free banking.

Even if I haven't used my Visa card in a while I make sure to put in €1 in each quarter, to avail of free banking.
 
I have 2 high interest current a/c's, one which I have a maestro card which I use rarely (but at least once a quarter to claim my free banking) and I either top-up a mobile or use bill pay to clear my visa card(again which I rarely use). I pay fees on my second current a/c as I have no cards attached to it (investment a/c).

Am I right in saying - that if I pay my visa card using bill pay and top-up a mobile from the investment a/c I would get free banking on this a/c also?
 
moondance said:
On AIB's website it states that you are entitled to free banking if you meet the following 2 conditions:
1. Use your AIB Debit Card to make a purchase, and
2. Make a debit transaction using AIB Phone & Internet Banking e.g. pay a bill or top up your mobile
Click to expand...

NHG, I would think not because you are satisfying condition 2. twice but you are not satisfying condition 1 at all, as you are not making a purchase with a debit card if you do not have a card for this account.
 
Thanks uncorked, thats what I originally thought myself but after reading your earlier post I was'nt so sure so thought that I better ask (anything for free banking).

I don't want a card for that a/c as it takes care of rental income and pensions etc. Thanks again
 
I called AIB and told them i was sick of having to complete the transactions specified to get free banking.
Told them that it would be easier for me to move to Halifax and that i would if they didnt remove their requirements.

They did and now i get free banking wih AIB and dont have to complete their stupid transactions every minth.
You should call them and do the same.
Opened a Halifax account anyway though just in case
 
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