Just wondering what recourse I have if an item which was sent by registered post to me has not yet arrived after 2 months?
A supplier with whom I have had serious issues promises me that he has sent the item and is looking into why it hasn't arrived.
I do not want to contact An Post myself as I don't want to take responsibility for the problem.
I sent a letter 2 weeks ago to supplier notifying him that If I hadn't received the item within 2 weeks that I would pursue the matter through legal channels.
His receptionist phoned me to say she would look into it again.....
How long should I wait before giving up the parcel as lost?
At that stage can I claim compensation from the supplier?
Many thanks
A supplier with whom I have had serious issues promises me that he has sent the item and is looking into why it hasn't arrived.
I do not want to contact An Post myself as I don't want to take responsibility for the problem.
I sent a letter 2 weeks ago to supplier notifying him that If I hadn't received the item within 2 weeks that I would pursue the matter through legal channels.
His receptionist phoned me to say she would look into it again.....
How long should I wait before giving up the parcel as lost?
At that stage can I claim compensation from the supplier?
Many thanks