Hi all
I am wondering can anyone help me or point me in the right direction. I mistakenly washed AND dried my boyfriend’s British passport 2 weeks ago and we are due to travel on Monday 3rd September to Egypt for a week.
We sent it off to the British Embassy in Ballsbridge. The day they received it they sent everything back asking for his birth cert and an extra €35. This took a further 2 days to reach us. So we sent it off again, which of course took another 2 days to reach them. All in all a week was wasted. So they have now received it since last Friday.
The only way we can contact them is through the call centre in Cork (at €7.50 a phone call). The call centre can only tell you if the passport has been processed and either ready for posting or already posted. They cannot tell us if it has even been looked at.
I am at the end of my tether. I don’t know what else we can do except phone every day to check has it been processed. Today is the last day that they can post it out as it seems to take 2 days in the post and we are leaving on Monday.
Has anyone any suggestions? Does anyone know if we can go to the Embassy and queue like I could for my Irish one?
Please please can anyone out there let me know if they have had a similar experience or do they know anyway we can get this sorted??
Thanks!
I am wondering can anyone help me or point me in the right direction. I mistakenly washed AND dried my boyfriend’s British passport 2 weeks ago and we are due to travel on Monday 3rd September to Egypt for a week.
We sent it off to the British Embassy in Ballsbridge. The day they received it they sent everything back asking for his birth cert and an extra €35. This took a further 2 days to reach us. So we sent it off again, which of course took another 2 days to reach them. All in all a week was wasted. So they have now received it since last Friday.
The only way we can contact them is through the call centre in Cork (at €7.50 a phone call). The call centre can only tell you if the passport has been processed and either ready for posting or already posted. They cannot tell us if it has even been looked at.
I am at the end of my tether. I don’t know what else we can do except phone every day to check has it been processed. Today is the last day that they can post it out as it seems to take 2 days in the post and we are leaving on Monday.
Has anyone any suggestions? Does anyone know if we can go to the Embassy and queue like I could for my Irish one?
Please please can anyone out there let me know if they have had a similar experience or do they know anyway we can get this sorted??
Thanks!