I bought a new Frigidaire freezer at Curry's last Saturday - it was delivered yesterday - but it's not working. I went into the shop this morning and was told to ring the service company. I did this and was told to ring someone else. They logged the call and told me it would be three working days, i.e. next Tuesday, before someone comes to look at it. Even if the service engineer then says that it's kaput, I know that it will still take another few days to get a replacement from Dublin. I really wanted it for this weekend. Can I demand that Curry's replace it right now or give me refund in view of the fact that it never worked? Thanks.