I booked flights with Ryanair back in February. I'm very careful of their terms and conditions. Party of 5, 1 infant. Paid for four bags. We know it's 15 K max per bag and we can't put 20 in one bag and 10 another. But we're certain we booked the bags under only one person (as was allowed then) but now it looks like Ryanair have changed the rules and even though we are a group the person with the bags is allowed bring 4 bags and the total of the 4 cannot be great than 15 kilos. Is this correct? I've read their new 'small print' several times today but I'm just not sure. The reservation print out is no good as it lists our names and then it's printed "1 baggage item" 4 times - not linked to the names. Anyone any advice on this.
This is from the email as versus the reservation print out:
"The checked baggage allowance is 15kg per person (no infant allowance).
No pooling/sharing of baggage allowances is permitted, even for
passengers travelling together on the same reservation." which doesn't help me either.
We had the 20 kilo allowance in the past and they changed it to 15 and they then had to check in the computer at checkin when we originally had booked to see if we were allowed 20 or 15. I wish they wrote all the rules for that particular booking on the printouts especially as they change the rules so often.
I know there are loads of previous threads in relation to Ryanair but it's uptodate info I need. Thanks
This is from the email as versus the reservation print out:
"The checked baggage allowance is 15kg per person (no infant allowance).
No pooling/sharing of baggage allowances is permitted, even for
passengers travelling together on the same reservation." which doesn't help me either.
We had the 20 kilo allowance in the past and they changed it to 15 and they then had to check in the computer at checkin when we originally had booked to see if we were allowed 20 or 15. I wish they wrote all the rules for that particular booking on the printouts especially as they change the rules so often.
I know there are loads of previous threads in relation to Ryanair but it's uptodate info I need. Thanks