K
kellysayers
Guest
this is a long story but we need to know how we stand. It was my birthday last week and my hubbie decided to get me an eternity ring. He went into a reputable well known jewellers in Galway City and the girl said they would need to see me to get the size and he wanted me to pick the ring I wanted. He let them put €500 on his credit card and they gave him a mock (worthless) ring with glass stones in the lovely wrapped box just so he would have something to give me. He gave it to me and explained that I was to go in and pick out the ring i really wanted up to the value of €2000.
I decided I did not want the ring and so hubbie went back in today gave them back the mock ring and asked for his card to be refunded. they refused saying their policy is to give a credit note! We want the refund as we have no intention of getting anything there. Girl in shop then stalled saying she would discuss it with her boss and get back to us tomorrow. we reckon we are entitled to the refund as we did not actully purchase anything.
Any opinions?
I decided I did not want the ring and so hubbie went back in today gave them back the mock ring and asked for his card to be refunded. they refused saying their policy is to give a credit note! We want the refund as we have no intention of getting anything there. Girl in shop then stalled saying she would discuss it with her boss and get back to us tomorrow. we reckon we are entitled to the refund as we did not actully purchase anything.
Any opinions?