Hi All, Has anyone had dealings with Eircom lately regarding getting broadband. I signed up for a phone and broadband package on 13 of November and still have not received the router box. I have called every week since the end of November and everytime i'm told a different excuse why it wasn't sent. I have even been told that i didn't call them in the past which is really annoying. What is the deal with these guys? I have even filled out a complaints form and never heard from anyone. There does not seem to be anyway of escalating the problem. Its not like i'm trying to get something for nothing, i've actually been billed since November and because i'm on direct debit they have been paid. Its so annoying. Any tips on how to proceed would be appreciated.