I opened a new bank account with a certain bank a few weeks ago.
I was told when I recieved the number all was well and the account was set up.
I rang the bank 7 - 10 days later to sort internet banking and find out about transfering some money into the account.
It hadn't been set up yet, so I was forced to call into the bank personally to be fobbed off with some rubbish.
In the mean time I had filled out DD mandates on new a/c and went away last week on my hols.
When I finally got internet banking set up, I see theres a charge for a DD which bounced on the day the account opened for almost €13 ?
Surely the bank cannot charge me for not having money in an account when I had tried to put cash into it, but couldn't because of their incompetence ?
I was told when I recieved the number all was well and the account was set up.
I rang the bank 7 - 10 days later to sort internet banking and find out about transfering some money into the account.
It hadn't been set up yet, so I was forced to call into the bank personally to be fobbed off with some rubbish.
In the mean time I had filled out DD mandates on new a/c and went away last week on my hols.
When I finally got internet banking set up, I see theres a charge for a DD which bounced on the day the account opened for almost €13 ?
Surely the bank cannot charge me for not having money in an account when I had tried to put cash into it, but couldn't because of their incompetence ?