Hi there,
Once again I'm looking for help from this great site and it's audience.
I finallly got around to buying the actual gas fire for the fireplace in my now 2 year old house. After finding it very difficult to actually source a plumber who was willing to install it (the 3rd who had actually agreed to do it stood me up twice and then sent me a txt message at 1 am. to tell me he was standing me up again the next morning) - His partner arrived today on time I might add ! I was delighted. The boss himself had called round on Tuesday to look at the job I might add and the fire I had bought.
After approx. 2 hours the very nice plumber told me he was almost finished with it and I nearly cried with joy. Next thing he hands me his phone and says the boss wants to speak to you. He then proceeded to tell me that I had purchased a fireplace for bottled gas (appearantly that's what the LPG on the box means) and that this wasn't going to work with my natural gas. My option would be to buy a conversion kit (in some distribution place in Finglas he reckons). I was so stunned I couldn't say anything and let him leave. Afterwards I thought to myself should he not have copped that I had bought the wrong fireplace when he first called round not after he installed the bloody thing ? I can hardly get him to rip it out now and then return it to B&Q ????
Any thoughts ?
M.
Once again I'm looking for help from this great site and it's audience.
I finallly got around to buying the actual gas fire for the fireplace in my now 2 year old house. After finding it very difficult to actually source a plumber who was willing to install it (the 3rd who had actually agreed to do it stood me up twice and then sent me a txt message at 1 am. to tell me he was standing me up again the next morning) - His partner arrived today on time I might add ! I was delighted. The boss himself had called round on Tuesday to look at the job I might add and the fire I had bought.
After approx. 2 hours the very nice plumber told me he was almost finished with it and I nearly cried with joy. Next thing he hands me his phone and says the boss wants to speak to you. He then proceeded to tell me that I had purchased a fireplace for bottled gas (appearantly that's what the LPG on the box means) and that this wasn't going to work with my natural gas. My option would be to buy a conversion kit (in some distribution place in Finglas he reckons). I was so stunned I couldn't say anything and let him leave. Afterwards I thought to myself should he not have copped that I had bought the wrong fireplace when he first called round not after he installed the bloody thing ? I can hardly get him to rip it out now and then return it to B&Q ????
Any thoughts ?
M.
are but I will get the plumber to put it back in it's box and maybe chance it and go back to B&Q.