I originally set up a gateway id last December, unfortunately didn't keep a note of it , I went in this evening and set up a new one not thinking my previous one was still valid as didn't purchase any back years then , it's telling me that I need my original number , even though I went through all the process and got a id number this evening , it then came up and said i need my first initial one i got last december , can't access my forecast online now , anyway round this does anyone know ? Ive completed CF83 online ,printed it out , going to send it off via post tomorrow , be very grateful if anyone could help on a way around this problem if it can be sorted thanks