LostinPhilly1
Registered User
- Messages
- 17
Hi all,
So, I was off sick for two weeks at the end of February. I submitted my illness benefit application during those two weeks via MyGovID.ie and roughly two weeks later, they chased me for the certificate of incapacity which I sent in hard copy to their services. I never heard back and when I checked my application on MyGovID.ie, it went from "under review" to "no ongoing claim". There is no payment in the payment history tab either.
I have tried ringing them on numerous occasions and I am met with an automated message saying they are too busy, then the call drops. I tried sending them emails and those went unanswered too.
I'm honestly at loss here because my employer deducted the illness benefit from my last salary and now I'm out of the money on both ends.
Any advice?
Thanks.
So, I was off sick for two weeks at the end of February. I submitted my illness benefit application during those two weeks via MyGovID.ie and roughly two weeks later, they chased me for the certificate of incapacity which I sent in hard copy to their services. I never heard back and when I checked my application on MyGovID.ie, it went from "under review" to "no ongoing claim". There is no payment in the payment history tab either.
I have tried ringing them on numerous occasions and I am met with an automated message saying they are too busy, then the call drops. I tried sending them emails and those went unanswered too.
I'm honestly at loss here because my employer deducted the illness benefit from my last salary and now I'm out of the money on both ends.
Any advice?
Thanks.
Last edited: