Hi,
I recently applied to BOSI via Certus for an extension to my mortgage term in order to lower my monthly payments but was turned down as based on SFS I can afford the 1900 pm and that I am now outside of MARP process. I really don't understand why BOSI wont agree to extending the term as its in their interest to avoid me going into arrears.
I also proffered 2-3 other options such as 1 year of paying interest only or at minimum 3 months, my monthly payments are 1900 pm and are not or never been in arrears
We have 4 main other loans such as CU and CC and Bank term loan all in good standing but finding the going tough with little room to keep pace if something should go wrong.
Do I have any other recourse with BOSI now that they have said no without really engaging in any meaningful way despite me being a very good customer for over 10 years.
Any advice welcome...
I recently applied to BOSI via Certus for an extension to my mortgage term in order to lower my monthly payments but was turned down as based on SFS I can afford the 1900 pm and that I am now outside of MARP process. I really don't understand why BOSI wont agree to extending the term as its in their interest to avoid me going into arrears.
I also proffered 2-3 other options such as 1 year of paying interest only or at minimum 3 months, my monthly payments are 1900 pm and are not or never been in arrears
We have 4 main other loans such as CU and CC and Bank term loan all in good standing but finding the going tough with little room to keep pace if something should go wrong.
Do I have any other recourse with BOSI now that they have said no without really engaging in any meaningful way despite me being a very good customer for over 10 years.
Any advice welcome...