Daisymurphy
Registered User
- Messages
- 2
I tried to buy an item on line from America using my ulster bank debit card. I was helping a sick friend try to buy some medical equipment.
The company did not have the item i wanted and did not ship to Ireland-i
Did some research to look up company-they are good company-in business for 30 years.
so i forgot all about it-until a few days later when I rang my telephone bank and discovered that all my saving had been cleared out of my account. Multiply amounts of the exact same amount (1676.72) were taken out within a few seconds of each other and only stopped as my i had no money left to cover the amount.
I immediately got on the phone to the fraud department at ulster bank. They knew nothing about the transactions and tried to say it was my fault for trying to use my card.
I never took out this amount of money in my life. It was all in us dollars. Ulster bank stated "that no flags were raised by the multiple transactions of exact amounts
Since then I have received 3 amounts back but they keep trying to get me to fill out a retail dispute form. And are refusing to refund one payment of over the first payment that was withdrawn.
I can not fill out the retail dispute form as i didn't order any goods-there is no delivery date. I feel i am a victim of a fraud but they are now refusing to deal with my case unless i fill not the retail dispute form. Please help-i can not afford to loose this money
The company did not have the item i wanted and did not ship to Ireland-i
Did some research to look up company-they are good company-in business for 30 years.
so i forgot all about it-until a few days later when I rang my telephone bank and discovered that all my saving had been cleared out of my account. Multiply amounts of the exact same amount (1676.72) were taken out within a few seconds of each other and only stopped as my i had no money left to cover the amount.
I immediately got on the phone to the fraud department at ulster bank. They knew nothing about the transactions and tried to say it was my fault for trying to use my card.
I never took out this amount of money in my life. It was all in us dollars. Ulster bank stated "that no flags were raised by the multiple transactions of exact amounts
Since then I have received 3 amounts back but they keep trying to get me to fill out a retail dispute form. And are refusing to refund one payment of over the first payment that was withdrawn.
I can not fill out the retail dispute form as i didn't order any goods-there is no delivery date. I feel i am a victim of a fraud but they are now refusing to deal with my case unless i fill not the retail dispute form. Please help-i can not afford to loose this money