Cancelling a mistaken subscription

S

shivvy

Registered User
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I have just tried to join an online dating site for a month cost 30 Euro. However somehow the subscription seems to automatically default to a year so 160 euro was paid off my debit card. I did not want to join for a year – nor did I want to pay for a year. I rang the bank to cancel the subscription on the credit card however they said they could not legally cancel it. The internet dating site has no contact phone number etc. I only wanted a subscription maximum for a month. I see that there is no cooling off period allowed. What should I do?
 
From distant memory, typical sites offer annual or monthly membership. You don't want annual so check their terms & conditions, see if they have an email contact to correct this.

Otherwise, 2014 could be quite an eventful year!
 
shivvy said:
I have just tried to join an online dating site for a month cost 30 Euro. However somehow the subscription seems to automatically default to a year so 160 euro was paid off my debit card. I did not want to join for a year – nor did I want to pay for a year. I rang the bank to cancel the subscription on the credit card however they said they could not legally cancel it. The internet dating site has no contact phone number etc. I only wanted a subscription maximum for a month. I see that there is no cooling off period allowed. What should I do?
Click to expand...

Can you name the site?

Maybe someone can find contact details for you.
 
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